Voice Assistance (VA) is forecasted to be in 8.4B devices by 2024, and because it is multi-modal, meaning that they function in the home, on mobile device and in the car we need to consider how they will work inside the school. Can we expect greater use of voice assistance (VA) for interacting with educational content and even built inside dedicated learning devices?
Today’s consumer expects a high degree of personalization. As VA interaction becomes more conversational and provide intent-based features like Google’s ambient assistance for proactive alerting, students will discover the value of getting school related tasks notifications and thus increase VA’s adoption in educational environments.
Here’s My Take: In order for VA to be of value in Higher Ed, it needs to provide more than convenience, it needs to provide greater accessibility, such as channel to on-campus events, and support diversity, such different languages. With so much remote learning going on, today’s household VA devices could be used to set class schedule alerts, monitor assignments and connect with teachers. Investments in developing VA in educational environments will continue to have value when students transition from hybrid to returning to the campus full time.
Resource: New Technologies in Accelerating Education, CES 2021
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